Methods of Quality Management, 2020, December

M. Ekaterinin

ISO 56000 series standards and other international standards for management systems

Today organizations apply various standards for management systems in order to reduce risks in the field of quality, ecology, occupational health and safety, information security and other aspects of management. When applying innovative solutions in the development and production of products or services, it is especially important for companies to take into account the relevant risks. The ISO 56000 series of standards, together with other management system standards, can help organizations develop this approach.

Keywords: innovation management systems, ISO 56000, risk management, artificial intelligence, information security, health protection, knowledge management

l. Mortara, J. Napp, I. Slacik, T. Minshall

How to implement open innovation? Part 1. The open innovation concept

This article opens a series of publications summari­zing the results of enterprises’ research by the Center for Technology Management at the University of Cambridge. The open innovation implementation is an innovation in itself, and requires a special approach to management. The ultimate goal of this research is to answer the question: «I want to implement open innovation, where should I start and what should I do?»

Keywords: open innovation, development, implementation, management, advantage

The synergy of cross-functional interaction: JSC «Kola gmk»

The new FMEA handbook: failure analysis of processes D.I. Panyukov, V.N. Kozlovsky, D.I. Blagoveshchensky Keywords: PFMEA, failure analysis, failure mode, failure effects, causes analysis.

Keywords: improvement project, process analysis, quality control, synergy effect, non-ferrous metallurgy.

Yu. Adler

Taguchi methods: the technology for quality. Part 3. Quality function deployment

Quality Function Deployment (QFD) is an approach related to Genichi Taguchi’s concept. Its application begins from market research for finding customer needs and preferences. But such research, which sequentially moves from marketing to design, from design to engineering, and from it to production, inevitably runs into significant difficulties. QFD offers the mean to overcome these difficulties. It is hidden in the «house of quality».

Keywords: quality function deployment, market research, customer requirements, technological process, «house of quality»

V. Kachalov

Really «this» will be published as ISO 45001:20XX (R)?

The article presents the results of the analysis of the adequacy of the translation into Russian of the International standard ISO 45001:2018, adopted by Rosstandard as the national standard GOST R ISO 45001—2020. Examples of numerous significant as well as systemic errors are given, which casts doubt on the validity of Rosstandard’s statement about the identity of this national standard to ISO 45001:2018.

Keywords: ISO, international standards, adequacy of translation, errors in GOST R ISO 45001—2020