Methods of Quality Management, 2021, May

Ch. Paris

ISO 9001 standard and Deming’s 14 principles: convergence or alternative?

This article discusses the extent to which the ISO 9001:2015 standard complies with dr. De ming’s 14 principles for management. In the first part of this article, the author evaluates the compliance this standard’ provisions with these principles. Its second part contains the author’s criticism to the his opponents’ position.

Keywords: Deming, ISO 9001, new philosophy for management, quality management principles

M. Ekaterinin,  V. Vorobyev, A. Ezrakhovich, B. Itkin, L. Skripko, D. Hoyle, I. Chayka, I. Sheps

ISO 9000 series standards: discussion on the revision. Part 1: nearest perspectives for ISO 9001

The revision of standards is a natural stage in a continuous chain of their life cycles. For the international standards ISO 9000:2015 and ISO 9001:2015, its revision should began since the end of their validity period in 2020. Should these standards be revised now, or should they should be confirm? This issue discuss the famous Russian and foreign experts in management systems.

V. Kachalov

Is it possible to improve ISO 9001? Need to! Part 3

Since the publication the ISO 9001:2015 international standard have passed more than five years. It was assumed that its further fate would be decided by ISO/TC 176 in May 2021. Unfortunately, de-facto this happened already at the end of March — the standard was extended until the next vote, the timing of which has not yet been determined. However, this does not change the position by the author: ISO 9001: 2015 should be kept as a basis, but it is not only possible, but also needs to be improved. In the previous two parts of the article, proposals of a general nature and related to terms and definitions were considered, as well as certain provisions of ISO 9001:2015 that raise fundamental objections. The third part is devoted to the provisions of the standard that raise questions

Keywords: ISO 9001:2015, requirements, suggestions for improvements.

L. Skripko

Organization’s management features under the pandemic in accordance with ISO/PAS 45005:2020 and not only

The article discusses the main features of managing an organization in a pandemic in accordance with ISO/PAS 45005. While the document was designed to ensure business resilience during the COVID-19 pandemic, it touches on issues that go far beyond just providing working conditions to reduce impact factors of a pandemic on the continuity of the organization. There is a possibility that its provisions will be relevant not only in this period, but also in other special situations that may arise in the future.

Keywords: pandemic, risks, work-place, well-being, occupational health effectiveness, productivity, company employees.

M. Rusin, D. Kharitonov, D. Anashkin, A. Amosov, A. Blinov

Optimization the input control process: JSC ORPE Technologiya named after A.G. Romashin

Input control of components is a necessary operation of the production cycle, especially important at the manufacture of special-purpose products. Optimization the input control already at the initial stage allows you to prevent the release of products that do not meet the specified requirements. The project of the Obninsk Research and Production Enterprise Technologiya named after A.G. Romashin, submitted to the «Transformation» competition at the International Productivity Week, is dedicated to solving this problem. The experts of the competition recognized this project as one of the bests.

Keywords: input control, lean production, improvement, waste reduction, project team.

P. Vedmid

Digitalization of the QMS processes and product life cycle management

The article presents the capabilities of special software for quality management automation, integrated with the product life cycle management (PLM) system. This solution ensures the interaction of the enterprises engineering services inelectronic form, reduces the number of errors due to the constant updating of data, shifts the emphasis from quality inspection to preventive emeasures that are carried out already at the early stages of product design. Such methodologies as APQP, FMEA are supported, data from these methods are linked with the stages of control and management of nonconformities.

Keywords: digital manufacturing, APQP, FMEA, control and management plans, root causes of nonconformities, PLM-system

L. Mortara, J. Napp, I. Slacik, T. Minshall

How to implement open innovation? Part 5. Motivation to open innovation

This article continues a series of publications summarizing the results of enterprise research carried out by the Center for Technology Management at the University of Cambridge. To identify critical problems in implementing open innovation (OI), a survey of companies was conducted on how to implement it and the obstacles they faced. The analysis of the results revealed four main problems related to the culture, procedures, skills, and motivation of the OI. The current article will consider the fourth — motivation to OI.

Keywords: open innovation, open innovation motivation, reward system, career paths.

Yu. Adler

Quality and market. Part 4. How to shape a task for design the competitive products?

Quality is one of the key factors for sustainable business success. It is impossible to achieve success without manufacturers’ understanding of customer needs. In previous parts of this publication we have established the relationship between engineering characteristics and customer requirements, as well as the relative importance of engineering characteristics for quality assurance. With this information, you can move on to the technical task for the design the new products. Naturally, we want these products to become competitive and in demand on the market. Therefore, we should first assess our company against the background of competing firms.

Keywords: «house of quality», engineering characteristics, main competitors, expert assessments, technical task.