A.Yu. Rogatkin

MANAGEMENT SYSTEMS STANDARDS PRACTICE OF DEVELOPMENT AND APPLICATION

Abstract. «The Practice of Applying International and National Standards on Management Systems» was the title of the thematic session of the Russian Organization for Quality (ROQ), which was held in October as part of the V Anniversary International Technological Forum «Russian Standardization Week» at the site of the Presidential Library (St. Petersburg).

Keywords: management system standards (MSS), quality management, ISO 9001, sustainable development, demand for standards.

A.N. Belyaev, A.V. Valikov, O.P. Batulko

APPLICATION OF THE «FLOW — PIPE» METHOD TO INCREASE THE EFFICIENCY OF ENTERPRISE’S ACTIVITIES

Abstract. The efficiency of the enterprise directly affects its stability and development prospects. The use of advanced methods for assessing the efficiency and effectiveness of the enterprise together with the management methods used by A.V. Suvorov, as well as methods of visualization and analysis of processes, allowed the development of a new method called «Flow — Pipe» in NPO MIR LLC. Its application made it possible to eliminate problematic (bottlenecks) in processes and thereby to increase productivity in the company’s divisions by 20—30%.

Keywords: management methods, process approach, visualization, analysis, efficiency, effectiveness, verification, validation.

D.A. Kuzin, S.M. Likhodeev

IMPLEMENTATION OF LEAN PRODUCTION METHODS AT WHOLESALE TRADE ENTERPRISES

Abstract. With the development of online commerce and the improvement of ways to deliver goods to customers in small batches, the value of large wholesale distributors will increase. They add value to the supply chain between the producer and the consumer. At the same time, increasing competition in all areas of the trading industry suggests that distributors who create less value with low operational efficiency will be eliminated. In order to exclude the causes of a decrease in operational efficiency, a number of lean production methods discussed in this article have been successfully implemented at wholesale enterprises.

Keywords: operational efficiency, lean production, goal tree, optimal purchasing lot, inventory management.

I.S. Kuroshev

BAT AND EFFICIENCY OF MANAGEMENT SYSTEMS OF METALLURGICAL ENTERPRISES

Abstract. Large industrial enterprises are key sites for the development of new methods for the production and product quality management. Their efficiency may be developed by integrating of the best available techniques (BAT) into the overall management system of the company.

Keywords: best available techniques (BAT), management system, quality, efficiency, metallurgical production.

S.V. Isaev, S.G. Popov

STO INTI S.QS.7—2024: USEFUL CHANGES IN THE NEW VERSION OF THE STANDARD

Abstract. STO INTI S.QS.7—2024 is an updated version of the industry standard for the QMS of oil and gas sector enterprises, intended for certification purposes. It quite promptly reflects changes that take into account the experience of application and assessment of compliance with the requirements of its previous version — INTI S.QS.1—2020. The new version of this document contains many important additional requirements in comparison with both the basic GOST R ISO 9001—2015 and the industry GOST R ISO 29001—2023, which has much fewer of these additional requirements.

Keywords: oil and gas industry, QMS, STO INTI S.QS.7—2024, requirements, nonconformities.

D.Yu. Mogilko

BUSINESS PROCESS INDICATORS SYSTEM BALANCED BY THE «PRICE — QUALITY» CRITERION

Abstract. What types of indicators can be used to evaluate an organization’s performance based on process and economic models? How are strategic goals and business process indicators interrelated? What are the possibilities of using the Business Studio system to systematize activities with indicators? The article presents an approach to determining a system of indicators balanced on the basis of the «price — quality» criterion, as well as a methodology for predicting the economic effect based on improving the resource provision of a «critical» process.

Keywords: price — quality, objectives, indicators, processes, resources, effectiveness, efficiency.

D.M. Gogotishvili, V.A. Soldatov

QUALITY MANAGEMENT IN MANAGING OF INNOVATIONS: REFLECTIONS ON NEW APPROACHES

Abstract. Quality issues from the point of view of innovation management have been in the focus of organizations’ attention since 2011, when the Innovation Development Strategy of the Russian Federation was adopted. These issues are reflected in a number of standardization documents. However, today the task is to change the approach to innovation management in a number of enterprises, including by harmonizing the requirements of national standards.

Keywords: innovation, quality, innovative management, innovation management, management system.

V.V. Didovik, V.L. Shper

ON SOME INACCURATE INTERPRETATIONS OF STATISTICAL PROCESS CONTROL (SPC) FUNDAMENTALS. PART 2

Abstract. MMQ № 6, 2024 published the translation of the article «When Special Cause of Variability Masquerades as Common Cause» by William Levinson, in which he outlined his interpretation of a number of key concepts related to SPC. We believe that the author’s position significantly diverges from the ideas by W.A. Shewhart and W.E. Deming. The second, final publication comments on two illustrative examples given by Levinson to demonstrate its position, and also formulates some empirical rules that will help readers correctly apply the SPC methodology in practice.

Keywords: statistical process control (SPC), variability, common cause, special cause, control chart.

G.J. Hahn, N. Doganaksoy, W.O. Meeker

RELIABILITY IMPROVEMENT: ISSUES AND TOOLS

Abstract. In 2024 «Methods of Quality Management» journal celebrated its 55th anniversary. Created in 1969, for the first 30 years it was published under the name «Dependability and Quality Control». The guru of dependability theory and practice I.A. Ushakov wrote: «As long as engineering thought lives, as long as technology develops, life will pose new and new problems that cannot be solved without further developing dependability theory». Supporting and developing scientific and practical traditions in the field of reliability, which have been largely lost in modern Russia, we offer readers this review article, published in MQM journal 15 years ago.

Keywords: reliability, workability, durability, failure, root causes of defects.